Credit/Debit Notes
Credit/Debit Notes app allows to:
- Issue credit notes
- Credit a customer account
- Use credits in an invoice
- Make a refund
- Issue debit notes
- Receive a refund
Working with credit notes
A credit note is a commercial document issued by a vendor to a customer when there has been an error in an invoice, such as an incorrect amount, or when a customer wishes to change the order or return some goods.
Issuing a credit note
After installing the app, a new Credit Notes menu item will be added under the Sales section. Here you can issue new credit notes.
Also, you can quickly create a credit note right from an invoice.
In this case, all credit note's fields will be prefilled with the data from the invoice.
Set the Credit Customer Account switch to the appropriate position depending on whether you want to credit a customer's account or make a refund.
Using credits
If you set it to the Yes, then the credit note's amount will be added to a customer account as credits after a credit note is marked as sent. You can use them to fully or partially paid an invoice.
Making a refund
In case you set the Credit Customer Account switch to the No, you will be able to refund some amount to a customer. You can use any of the available accounts and payment methods to do this.
Customer details
The list of credit notes and their total count are also available in the Customer details.
Settings
You can customize credit note's settings using the standard Akaunting's settings section. Here you can set a number prefix, a number digit, next number, a title, a subheading, notes, a footer text, and a template.
Working with debit notes
A debit note is a commercial document issued by a customer to a vendor to indicate or request a return of funds due to incorrect or damaged goods received or purchase cancellation.
Issuing a debit note
After installing the app, a new Debit Notes menu item will be added under the Purchases section. Here you can issue new debit notes.
Also, you can quickly create a debit note right from a bill.
In this case, all debit note's fields will be prefilled with the data from the bill.
Receiving a refund
It is possible to receive a refund from a vendor after a debit note is marked as sent. You can use any of the available accounts and payment methods to do this.
Settings
You can customize debit note's settings using the standard Akaunting's settings section. Here you can set a number prefix, a number digit, and next number.