Forum

Ask, reply and learn. Join the community of Akaunting.

New Discussion

Cannot purchase App

Ctl   ( User )

Commented 9 months ago

I am unable to purchase an app, when I put my card details and hit Pay now, the button loads for a while and nothing happens. I have tried to inspect the traffic it's returning the "The card expiry field is required." error although I have filled all the required inputs. Whe I inspect the payload I see the following

_token: vymDvSZaF6Ux3ueiyrieuwyr7493Y1bgjqGCQHl
new-card: on
card_name: MY NAME AS APPEARS ON THE CARD
card_number: MY CARD NUMBER ACCORDING TO MY CARD
card_month: 12
card_year: 2025
card_cvc: CVC CODE ON MY APP
slug: double-entry

Melda Karaoğlu   ( User )

Commented 9 months ago

Hi,

Thank you for your feedback. Could you please send e-mail to [email protected] about your payment issue and the details. I would like to help you through the process.

Please login or register to leave a response.

Showing 1 to 2 of 2 discussions